Terms and Conditions

Age Requirement

As a buyer, you represent that you are 21 or older to buy our products. When entering the website and checking out, you must agree to be 21 or older (some states you must be 18 or older, such as North Carolina).

FDA Requirements

Because some states and counties within some of those states have Kratom products banned. We have the right to not ship to those states. For reference: These products are not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode
Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California),
Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus
(Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides
(Louisiana).

If you have any questions, please give us a call at 919-973-1010. We will update this page as legal achievements happen, but for best up to date information please visit https://www.americankratom.org/aka-in-your-state

Support

Any complications that may arise during your ordering process, our customer service team will help in any way we can. If you have any problems with your order, you must contact us in a reasonable amount of time after receiving your order. We have a no returns policy, but we will accept exchanges if you received a product that was sent accidentally. Our contact for reference: PH. 919-973-1010 or Email: kiboukilos@gmail.com (must include name the order was used and date ordered).